Help Desk

Submit A Ticket


IT Support Options

Available Support Services

Need Help? Submit a ticket.

User can send in an email to create a ticket for an IT support specialist to review and resolve the issue.

  • You send in an email to create a ticket
  • An IT support specialist investigates your issue
  • Confirmation is sent to you and the ticket is closed
Submit A Ticket

Remote IT Support

PC issues can be resolved remotely by a technician. We'll schedule a time and you can watch as your issue is resolved in front of you.

  • We schedule a time with you for a remote session
  • You download and run the one-time use software
  • We resolve your issue remotely while you watch
Request IT Support

On-Site IT Support

Some issues need to be resolved in person. An IT technician will be available when needed on-site.

  • A technician will arrive on-site when required
  • Installation and trouble-shooting
  • Networking & cabling
Request IT Support
PC & User Support

Hardware and end-user support available from IT Control ensures your users don't get stuck with IT problems.

Software Support

Software installation, setups, email issues, trouble-shooting and more is a call, email, or live chat session away.

Network Support

An active internet connection is critical for any business today. IT Control will ensure you're online and running.

Server Support

We offer setup, maintenance and management of servers either hosted in the cloud or on-premise.

Need IT Support?

Contact us now to get you the help you need.